Product acceptance & shipping
Product acceptance
Every product starts as a draft. Submit accurate photos, description, category, condition, brand or Unbranded designation, seller SKU, price, stock, origin and shipping terms. An administrator reviews submissions before public display. Material edits and option changes require another review. Review is not a guarantee of authenticity or product safety.
Restricted products
Do not submit counterfeit, stolen, recalled, illegal or unsafe goods. Weapons, medicines, controlled substances and other regulated goods are not accepted until category-specific compliance procedures are available. Sellers are responsible for lawful ownership, intellectual-property rights and destination-country rules.
Seller responsibilities
Keep inventory and prices accurate. Disclose defects, included accessories and product condition. Use private in-app messages for customer questions. Never request passwords or card details. Rejected submissions include a reason; correct your draft and submit it again.
Seller-fulfilled shipping
The marketplace does not currently provide warehouses or fulfillment. Sellers must state supported destinations, excluded areas, dispatch location, handling time, estimated transit time, carrier, shipping fee and tracking availability. Estimates are not guaranteed arrival dates.
Packaging and customs
Use packaging appropriate for weight, fragility and carrier limits. Identify who pays duties, taxes and customs-clearance fees before an order is accepted. Do not offer cross-border shipping where import rules or carrier restrictions prevent delivery.
Returns, damage and delivery problems
State return eligibility, the return window, return-shipping responsibility and failed-delivery costs. Keep photos of the parcel and product, tracking evidence and in-app messages for damaged, late or missing shipments. Contact the seller and customer service for review; applicable consumer rights are not waived by seller terms.
Services not yet active
Online payments, actual order processing, carrier labels, live shipment tracking, shipping insurance, purchase-verified reviews and automatic refunds are not active. No platform delivery guarantee or purchase-protection reimbursement is offered yet.